Why can’t I reset my Disney Plus password?

I forgot my password

1. Select Log In on the welcome screen.
2. On the Log In page, enter your email address.
3. Click Continue.
4. Click Forgot Password?
5. Check your email, you will receive a 6-digit verification code.
6. Enter this code on the device.
7. You will be prompted to create a new password.
8. Enter new password.

Furthermore, how do I change my Disney Plus password without email?

Change Disney Plus Password using the Mobile App

1. Launch your Disney Plus app.
2. Login to your account.
3. Tap Profile.
4. Go to Account.
5. Select Change Password.
6. Type your current and new password.
7. Tap Save.

Thereof, why am I not getting a password reset?

The email might be in your spam folder or has been blocked.

In some cases, the spam filtering system on your email client might have misidentified the automated “Reset Your Password” email as being spam. It’s also possible that your company’s servers might have blocked your email due to security firewalls.

Why is Disney Plus not working on my phone?

Clear the cache and data

While you’re at it, it may also be worth deleting the app data, which will wipe all the settings and account info. You’ll have to log back into Disney Plus afterward. Clear cache on Android: Open the Settings app.

1 Related Question Answers Found

Why won’t my Disney Plus let me log in?

First, turn off and unplug the power from your Internet modem or router. Then, wait approximately 30 seconds. Subsequently, reconnect the power source to the router or modem, turn it on, and wait for it to connect to the Internet. Lastly, connect your streaming device to the Wi-Fi and try streaming Disney+ again.