Check your device’s compatibility with Disney+. Go to your device’s settings and check for any updates through your firmware settings. If you are using the Disney Plus app, try to delete and re-install it from the app store of your device. (Google Play store for Android devices and App store for iOS devices.)
Keeping this in consideration, how do I clear my cache on Disney Plus?
Android phone and tablet
Please follow the steps below if available: From the home screen, go to Settings. Tap Apps > Disney+ > Storage. Tap both Clear Cache and Clear Data.
In this regard, is the Disney+ app not working?
Disconnect your mobile or Wi-Fi internet connection from the device you’re using, wait 30 to 60 seconds, and then reconnect. … Reset your Wi-Fi modem. Sign out of Disney Plus on all devices and sign in again. Delete the Disney Plus app and re-download it from your device’s app store and log in again.
Why is Disney Plus a black screen?
Clear Disney Plus App Data (Android). For Android users, you can try clearing Disney Plus’ app data if you encounter a black screen issue. Some of its application data may have gotten corrupted after a failed update or when the servers went down. … On your Android device, open Settings and tap on the Apps tab.
Why is Disney Plus a blue screen?
Behind the reason is corrupted cached data, incompatibility with new ipv6, unstable internet connection, or outage issue by Disney Plus itself. …
Why is Disney Plus stuck on the loading screen?
Clear Corrupted Cache & Data
Your Disney Plus app or browser data and cache might get corrupted and therefore you are facing Disney+ stuck on loading screen problem. Clearing the data and cache of Disney Plus may solve the problem. … And launch Disney+ and click on the Force Stop button.
Why is the Disney Plus app not working on my Samsung Smart TV?
If Disney Plus is Not Working on Samsung TV, try clearing the cache in the app, reset the smart hub, make sure that the TV model you have supports the app. Reset the Internet in your home, uninstall the application and reinstall or close it. Please turn off the app and your TV and turn it on again.