If Disney Plus keeps on freezing when playing a movie or TV show, your network connection may be having a hard time keeping up with the app’s bandwidth requirement. To fix this, try changing your playback preferences to reduce your network’s load.
In this way, how do I clear my cache on Disney Plus?
Android phone and tablet
From the home screen, go to Settings. Tap Apps > Disney+ > Storage. Tap both Clear Cache and Clear Data.
In this regard, what’s wrong with my Disney Plus app?
Try deleting and reinstalling the Disney Plus app from your device’s app store (e.g. Google Play or App Store). Try logging in with the same details on a different compatible device. Check the Disney Plus tech support thread on Reddit to see if anyone is experiencing the same issue.
Why does my Disney app keep freezing?
Another thing you may need to do if Disney Plus keeps buffering is to check for app and system updates. If you are not running the latest version, this little thing may have a huge impact on the video playback issues you’re experiencing. … Then, to check for system updates, enter into your device’s settings menu.
Disney Plus will lag if your internet connection speed is low. The app can also freeze completely or after irregular intervals if a new version is out and you haven’t updated it. What is this? Another reason could be an accumulation of cookies and cached data that makes it hard to fetch and stream content.
Refresh, shut down, or restart your web browser or Disney Plus app and reopen it. Close other apps or programs on your streaming device that are running in the background. Check your Internet connection and make sure it meets Disney Plus streaming requirements.