A. Please call (407) 939-4357, and we will help answer your questions. Guests under 18 years of age must have parent or guardian permission to call. You can view your existing Disney Resort hotel reservations on the My Reservations page in My Disney Experience.
Keeping this in consideration, can you chat with Disney World?
You can find a chat feature on the main Walt Disney World website. This feature allows you to chat with a Cast Member and ask any questions you have. The live chat can be found in the Help Center (in the upper right corner of the page). If the “Chat” icon is not active, it is usually because they are currently busy.
Thereof, how do I update my Disney experience app?
It’s a convenient and contactless way to access MagicBand features, like theme park entry, through the power of an eligible iPhone, Apple Watch or Google Pay enabled Android phone. And it works like magic! Most features are available by holding up your smart device near an access point, just as you do with a MagicBand.
Is Disney website having problems?
Disney.com is UP and reachable by us. The above graph displays service status activity for Disney.com over the last 10 automatic checks.
Is Disney’s customer service open?
We’re here 7 days a week: Monday – Friday 9am-8pm; Saturday 9am-7pm; Sunday 10am-4pm (GMT). If you have a complaint, please refer to Clause 11 of our terms and conditions for more information. *Calls to this number are generally free, but some charges may still apply from a landline or mobile.
Why can’t I link my reservation to my Disney experience?
I just booked my Walt Disney World Holiday – why can’t I link my reservation in My Disney Experience? If you have recently made a booking you will need to wait 48 hours to be able to link your booking in My Disney Experience. Please note access to Dining reservations only opens 180 days before arrival.
Why is the My Disney Experience app not working?
When an app isn’t working on my phone, the first thing I always do is turn off and turn back on my phone. If that doesn’t seem to work, then I suggest deleting the app from your phone and re-downloading it.