Check your device is compatible with Disney+. Navigate to your device’s firmware settings page and check for updates. Try deleting and reinstalling the Disney+ app from your device’s app store (e.g. Google Play or App Store). Try logging in with the same details on a different compatible device.
Accordingly, how do I clear the cache on my smart TV?
Android TV
- On the supplied remote control, press the HOME button.
- Select Settings.
- The next steps depend on your TV menu options: Select Apps → See all apps → Show system apps. …
- Under System apps, select your preferred app.
- Select Clear cache, and then select OK. …
- Select Clear data, and then select OK.
Thereof, why did Disney Plus stop working on my smart TV?
If Disney Plus is not working on your Samsung TV, you need to power-cycle your TV. Unplug your TV from the wall and wait a FULL 60 seconds. While you wait, press and hold the power button on the TV for 30 seconds. After the minute is up, plug your TV back in.
Why is Disney Plus not working on my LG TV?
If Disney Plus on your LG TV is not working, be sure that the version of your TV is compatible with the app, install any software updates within the TV, uninstall and reinstall the app, reset your internet, be sure you are connected to the internet or update the application itself.
Why isn’t Disney Plus not working on my Samsung TV?
If Disney Plus is Not Working on Samsung TV, try clearing the cache in the app, reset the smart hub, make sure that the TV model you have supports the app. Reset the Internet in your home, uninstall the application and reinstall or close it. Please turn off the app and your TV and turn it on again.
Why isn’t my Disney Plus loading?
Update Disney Plus
Check if there is any update available for your app then install it. To check for the update, open the Play Store and search if there is any new Disney plus update available, now update the app. Hope after updating the app, the problem is resolved on your Windows, Mac or Android device.