Help Center
Please call Guest Services at (714) 781-4565.
Also know, are Disneyland hotels refundable?
If you cancel your resort reservation at least 5 days prior to your arrival date, you will receive a full refund. If you cancel 0-4 days prior to arrival, the first night’s room rate plus taxes will be retained as a cancellation fee.
Thereof, are the mailboxes in Disneyland real?
The Disneyland Resort Mailboxes are real, and park visitors drop thousands of postcards and letters into the boxes every year. You can find all kinds hidden throughout both Disneyland and California Adventure.
Can Disney force you to wear a mask?
The theme park resort announced Tuesday that face coverings will be optional for fully vaccinated visitors in all indoor and outdoor locations. The Walt Disney Company says it’s lifting the majority of its indoor mask requirements for vaccinated guests at both Walt Disney World and Disneyland theme parks.
Can I call a Disney resort directly?
Disney Resort Hotels – Frequently Asked Questions
If you need to contact your Disney Resort hotel directly, please call (407) WDW-DISNEY or (407) 939-3476 and we will direct your call to the proper location.
Can I cancel my Disneyland ticket?
Disney shall have the right to cancel any tickets or entitlements at any time and for any reason, and provide an applicable refund. Tickets are nonrefundable unless cancelled by Disney. … 1-day tickets must be used by the dates set forth on such tickets and are valid for dates in the same or lower tier.
Can I change my Disneyland ticket date?
First, log in to your Disneyland Account and select “My Disneyland” then click “Ticket and Reservation Details” and select “Cancel Reservation.” Once you receive your confirmation of cancellation, you will be able to book a brand new theme park reservation for your desired date.
Can I postpone my Disneyland reservation?
You can reschedule your theme park reservation to a later date that is convenient for you! If you wish, you can contact Disneyland Resort Ticket Service at (714) 781-4636 and speak directly with a friendly Cast Member who may better assist you regarding your theme park tickets.
Can you send mail from Disneyland?
Sending Mail
Mail postcards, letters and packages from the Hotels of the Disneyland Resort. Postcards and letters with postage already applied can be mailed from mail boxes located near the Front Desk of each hotel. Ship pre-packed, pre-labeled packages at the Bell Desk of each Resort hotel.
Can you sleep in Disneyland?
The Dream Suite is the one and only place guests can spend the night inside the park, but it’s certainly not easy to score residence there. … Sometimes the park awards a night to a cast member (Disney’s term for employee) in a drawing called “Backstage Magic.” The suite was used only three or four times in 2014.
Do you have to wear a mask at Disneyland?
Per Disneyland’s policy: “Face coverings are required for all Guests (ages 2 and up) while indoors, including on many attractions and in enclosed transportation vehicles, regardless of vaccination status. Face coverings remain optional for all Guests in outdoor common areas.”
Do you need to be vaccinated to go to Disneyland?
The State of California strongly recommends that all Guests be fully vaccinated or receive a negative COVID-19 test prior to entering the theme parks. Guests will not be required to show proof of vaccination, but vaccinated Guests must self-attest that they are in compliance prior to entry.
Does Disneyland have chat?
In-app chat for support from a Cast Member.
How can I get Disney to call me back?
Head over to the Email page on the Disney website. There’s a simple form to fill out with your information, your question, and your contact info. Once you have sent your message, a Cast Member will get back to you, but again, this is not a time-sensitive method.
How do I call Disney customer service?
Who can I contact if I have questions about my Disney+ service? Contact us for questions about eligibility or redeeming the Disney+ promotion. Contact Disney customer care for questions about Disney+ service. Visit disneyplus.com or call 888-905-7888.
How do I call Disney parks?
(See Disney World resort phone numbers and Disney direct restaurant numbers below this)
| Main Reservations | (407) 939-7630 or (407) 939-1936 |
|---|---|
| Disney Parks | (407) 824-2222 |
| Disney Park Status (opened or closed, plus park hopping availability) | (407) 560-5000 |
| Disney PhotoPass Support | (407) 560-4300 |
How do I cancel my Disneyland vacation?
To cancel your reservation online, log onto your Disney Account and click on “My Reservations.” There, you should see a link that says “Cancel Reservation” if you are able to do so online.
How do I contact Disney by email?
Contact Us -Disney.com. To send e-mail to Disney.com, please type your e-mail address in the “From” box, type your message in the “Message” box, and click “Send.”
How do I contact Disneyland about my refund?
If a Passport was purchased prior to January 1, 2019, the Passholder must contact Annual Passholder Member Services at (714) 781-7277 to confirm their contact and refund information prior to a refund being processed.
How do I make a complaint to Disney?
Get in Touch With the Disney World Complaint Department
You can email the company using the online form on Disney World’s website, or you can use the Disney World phone number (407) 939-7277 for annual passholders and 800-2006-0809 for regular customers. For ticket issues, call (407) 828-3600.
How do I write a letter to Disneyland?
You can send your letters to:
- Disneyland Resort, Guest Communications.
- Attn: Character Fan Mail.
- PO Box 3232.
- Anaheim, CA 92803-3232.
- Walt Disney World Communications.
- PO Box 10040.
- Lake Buena Vista, FL 32830.
How do you get to Disneyland with Covid?
Theme park reservations are limited and subject to availability. The State of California strongly recommends that all Guests be fully vaccinated or obtain a negative COVID-19 test prior to entering the Disneyland Resort. It is strongly recommended that Guests wear face coverings when indoors.
How long does Disneyland shipping take?
Shipping & Handling Charges
| Order Value (USD) | Standard Currently 5-7 business days | 2-Day Express (for 1 Shipping Address) In-stock items only If ordered by 10 AM Pacific |
|---|---|---|
| Up to $25.00 | $5.95 | $16.50 |
| $25.01 – $50.00 | $6.95 | $21.50 |
| $50.01 – $75.00 | $7.95 | $23.50 |
| $75.01 – $100.00 | $11.95 | $26.50 |
How long does it take for Disneyland to respond to email?
If after 24 hours you still have not received your confirmation email (and checking to make sure it didn’t land in your email account’s spam/junk folder), I suggest that you contact Disneyland Resort Website Support at (714) 520-6222 or Ticket Services at (714) 781-4636 to speak with a friendly Cast Member who will …
How long does it take to get a refund from Disneyland?
Refunds usually take about 7 business days to be processed through the Walt Disney World Resort system at this time. After that, you should start to see the pending process start with your individual credit card company.
How long is Disney hold?
For packages and room reservations booked within the final payment due date, you are now able to hold a package reservation for one day. Package reservations that do not include air may offer a one day hold within 15-45 days of arrival and room only reservations may offer a one day hold within 15-30 days of arrival.
Is Disney closing again?
The Walt Disney World Resort has enforced, and likely will continue to enforce, stronger Covid protocols than required in Florida, but Disney will not close voluntarily unless cancelations and call-outs leave it no other option.
Is Disney requiring vaccines for guests?
Updates at the Theme Parks
The State of California strongly recommends that all Guests be fully vaccinated or receive a negative COVID-19 test prior to entering the theme parks. Guests will not be required to show proof of vaccination, but vaccinated Guests must self-attest that they are in compliance prior to entry.
Is Disneyland busy in April?
In terms of attendance and wait times at DCA and Disneyland, expect April to be one of the year’s busier months due to Easter and Spring Break. While those spring holiday school breaks draw guaranteed, predictable crowds year in and out at Disneyland and DCA, there are a few more wildcards for April 2022.
Is Disneyland HK closed?
It pointed to a closure lasting two weeks, until Jan. 20, 2022. “As required by the government and in line with preventive efforts taking place across Hong Kong, Hong Kong Disneyland park will temporarily close from January 7 to 20.
Is Disneyland Hong Kong closing again?
Hong Kong Disneyland said the hotels “will remain open with adjusted level of services. … Service at restaurants and recreation facilities in hotels will be adjusted according to the latest regulations.”
Is Disneyland Hotel open now?
Disney’s Grand Californian Hotel & Spa, The Villas at Disney’s Grand Californian Hotel & Spa, Disney’s Paradise Pier Hotel, and the Disneyland Hotel are now open. … The State of California strongly recommends that all Guests be fully vaccinated or obtain a negative COVID-19 test prior to entering the Disneyland Resort.
Is Hong Kong Disneyland open for tourist?
Hong Kong Disneyland reopened to the public on February 19, 2021, with enhanced hygiene measures. Social distancing has been implemented in queues, restaurants, rides and other facilities throughout the park.
Is Hong Kong Open for tourist now?
All passengers (Hong Kong residents and non-Hong Kong residents, regardless of vaccination status) travelling from the Chinese Mainland or Macao (see below) who have not been to any other country/region in the past 14 days, are allowed to enter Hong Kong.
What day of the week is Disneyland least busy?
Weekdays are less crowded than weekends, especially Monday-Thursdays. On weekends, Sundays are usually less crowded than Saturdays. Regular weekends tend to be less crowded than holiday weekends.
What is Disney’s phone number?
To speak with a Cast Member about your Resort hotel or package reservation, please call (407) 939-4357 and follow the prompts.
What is Disneyland’s address?
Disneyland Resort 1460 South Harbor Boulevard Anaheim, CA Art Galleries & Dealers – MapQuest.
What is the best time to call Disneyland?
It’s always a great time to visit Disney theme parks! However, when planning a trip to the Disneyland Resort, expect lower crowds from mid-September through mid-November (before the Thanksgiving break). Mid-January through mid-March is another time when potentially lower crowds are expected.
What is the cancellation policy for Disneyland hotel?
For a vacation package, you can cancel 30 days or more in advance without a fee. If you cancel 29-2 days prior to arrival, there is a $200 cancellation fee. For cancellations 1 day prior to arrival, the fee is 100% of the package price. Keep in mind that policies are subject to change.
What time do Disney phone lines open?
What’s Disney’s phone number?
Where can I complain to Disneyland?
Disneyland complaints contacts
- Call Customer Care on 1 (714) 781-4565.
- Visit Customer Care Email Form.
- Tweet Disneyland.
- Follow Disneyland.
- Follow Disneyland.
- Watch Disneyland.
Why is the Disneyland Hotel closed?
The Disneyland Hotel will remain closed until further notice, with a rumored top to bottom refurbishment in its future that will keep it closed several years. Along those lines, there is no grand opening date yet set for Disney’s Hotel New York – The Art of Marvel.
Will Disney give me a refund?
A. Tickets and packages at Walt Disney World Resort are nontransferable and nonrefundable. You cannot cancel or get a refund for a ticket or package, but in some cases you can use unexpired theme park tickets for a future vacation.