Contact us
- Support. Please visit Roku support for any product or support related questions.
- Jobs. Please visit our Jobs site.
- Legal Contact. For legal correspondence, please contact: Stephen Kay. Senior Vice President & General Counsel, Roku, Inc. 1155 Coleman Ave., San Jose, CA 95110. [email protected].
Beside this, does Roku have live chat?
After agents got used to the application and the implementation has been rolled out in 100%, the chat invitations were set up for Roku’s support portal visitors and LiveChat usage has been gradually growing, currently reaching level of over 8000 chats/week!
- Click on My ALLBLK in the top right-hand corner of the site.
- Click on the Manage Account section.
- Click the option to Cancel Membership on the left side of the screen.
- Confirm the cancellation by clicking cancel ALLBLK.
Also question is, how do I cancel my Roku subscription?
Cancel or unsubscribe from a mobile device or PC
- Go to my.roku.com on your computer or smartphone.
- If prompted, sign into your Roku account. …
- Scroll down and select Manage your subscriptions.
- Locate the channel under Active Subscriptions and select Cancel subscription.
- Select a cancelation reason to complete the process.
How do I delete my info from Roku?
Go to Settings > System > Advanced system settings > Factory reset, and then highlight Factory reset everything. Read the information on the screen to make sure you understand what this reset operation does. 2. To proceed with the full factory reset, enter the code listed on the screen and select ok.
How do I dispute a Roku charge?
Please contact the company that initiated the charge, your credit card company, or your bank for more information on the charge.
- Confirm the charge is from Roku®
- Review the invoice in your purchase history.
- Why can’t I see the charge in my purchase history?
How do I stop my Roku from charging my card?
The Roku Channel: Select Manage subscriptions to see a list of all Premium Subscriptions on The Roku Channel. Select the individual partner subscription to view the renewal date and access additional options. To unsubscribe, select Cancel subscription.
Is there a monthly charge for Roku?
There are no monthly equipment rental fees with Roku. Adding a payment method lets you easily rent/buy movies on demand or subscribe to popular services like Netflix.
What is my Roku number?
On the product. Each Roku player has its serial number or device ID printed on the product somewhere. On some players, the serial number or device ID is printed on a product label and attached to the bottom of the player. On other players, the serial number or device ID is printed directly on the bottom of the player.
Why is my Roku not connecting?
If you’re having problems with your Roku remote, first remove the batteries and put them back in. If that doesn’t help, try replacing the batteries and re-pairing the remote. If the Roku remote app isn’t connecting, make sure Roku TV is enabled to use mobile apps.